Question: How did you get into the temperature controlled distribution sector and what is your role within Culina Group?
Answer: I have close to 30 years of experience within the food and drink logistics sector working with various businesses. Throughout this time I have built up a wealth of invaluable knowledge and expertise when it comes to the distribution and storage of temperature controlled products.
I founded Culina Group back in 1994 and have since, with the aid of a fantastic team, taken the business from a single site and client in Market Drayton to where it is now with over 500 clients, 6,500 staff, 1,000 vehicles and an annual turnover in excess of £550m.
Question: Can you firstly tell us what temperature controlled vehicles that Culina Logistics operates?
Answer: At Culina Logistics we operate a modern fleet of 250 highly spec’d tractor units and 500 top of the range temperature-controlled trailers.
We replace our tractor units every 2 years to ensure our operations are as reliable and efficient as possible for our customers.
Question: Are you using telematics across your fleet currently? If so, what advantages do you see this gives your clients?
Answer: Yes, we have used the Microlise telematics system for many years now. It is a great tool for managing fuel economy, tracking deliveries, reducing our environmental impact, improving safety and also driver performance. Microlise is certainly a great tool for us at Culina Logistics, but most importantly it benefits our customers. Our fleet is simply more efficient allowing us to consistently deliver within tight specified time windows. This year we were proud to receive the Microlise Award for Driver Excellence as we have consistently had more drivers in the top 100 than any other business.
Question: Customer needs are constantly changing, so what are you finding is now the biggest request from your customers?
Answer: Our customer needs are simple, reliability and efficiency from their logistics provider. They request that we deliver their stock on time every time, and in perfect condition, whilst also having the flexibility and facility to track and amend orders if required. Our customers trust us to deliver and we don’t let them down as we feel that we excel in all of these areas.
Question: What type of temperature controlled warehousing does Culina Logistics offer to its customers?
Answer: With the continued growth of Culina Logistics since 1994, our distribution network has increased from a single depot to where we are now operating 8 strategically located chilled facilities totalling over 1.5 million sq. ft. of warehousing space. All of our depots use the same IT and infrastructure which allows all systems to communicate flawlessly with each other. This guarantees a smooth transfer of data providing our clients with transparency and peace of mind.
Question: What number of pallets does your temperature controlled warehousing hold?
Answer: At Culina Logistics we have a pallet capacity of over 150,000 spaces spread across the chilled network.
Question: What environmental measures does Culina Logistics incorporate to ensure best practice?
Answer: We are constantly striving to decrease our carbon emissions and decrease our impact on the environment. Our Microlise system installed in all our vehicles positively influences the efficiency of fuel use by limiting harsh braking and acceleration whilst improving overall driver performance.
Our tractor units are all less than 2 years old and fully Euro 6 compliant with Step C engines. These units are demonstrating an exceptional reduction in emissions. Our trailers are also optimised for efficiency with lifting rear axles and increased length allowing for more pallets per journey.
Question: Since the Brexit decision, have you noticed any changes with your business?
Answer: None so far. Although there are still a number of uncertainties as we await the outcome of political discussions, we are committed to supporting our customers and staff as we move towards the end of the UK Membership with the EU. Whatever happens, we will continue to deliver excellent service to our clients.
Question: Lastly, would you like to share any news about your company that you feel would benefit the TCS&D readers?
Answer: Adding value to our clients businesses is what we specialise in at Culina Logistics. With the wider Culina Group growing sustainably and our resources, knowledge and expertise expanding we intend to remain the market leader in the chilled food & drink logistics market whilst continuing to provide the best possible service to our customers.