GAH, the transport refrigeration specialists based in Suffolk, pride themselves on designing and building British made systems to fit car derived vans to 18 tonne trucks and anything in between for any size of company, whether vehicle fleets or a one-man one-van outfit.
Celebrating its 25th anniversary this year, GAH systems are used by most supermarket home delivery vehicles plus all types and sizes of food retailers. They are also used in the transportation of temperature sensitive goods ranging from pharmaceuticals, blood and plasma products or water samples.
With years of experience and research into the requirements of the direct drive Transport Refrigeration market, GAH has become the supplier of choice for operators requiring powerful yet fuel-efficient refrigeration systems. With stringent legislation in place for the delivery of temperature sensitive goods, accurate control of the load space temperature is essential. Their extensive range has evolved from investigating the everyday complications of delivering temperature sensitive goods efficiently in vans, box bodies or multi compartmented multi temperature vehicles.
Managing Director, John Reader explains, “All GAH systems blend sympathetically with the aesthetics of the vehicle whilst retaining the functionality and performance essential for such a vital link in the cold chain. Our latest systems are not only the lightest in their class but also highly efficient reducing our customer’s costs and increasing payload capacity. All of our systems are designed and built in-house to ECWVTA standards in Suffolk in our ISO9001 accredited production facility. We work closely with our customers to design and manufacture the best solution for their business requirements.”
Today GAH employs 150 people from its base in Rendlesham, Suffolk including 50 service engineers who maintain over 10,000 GAH systems in the UK. GAH works with an extensive network of application specialists and specialised converters to ensure the right system is selected.
They are dedicated to understanding the specific vehicle and operational requirements of the customer. Once the refrigeration system is installed GAH offers a single point of contact for all customer service support needs, including a nationwide fleet of GPS controlled service engineers equipped with the latest data transfer devices, enabling the information flow to head office to be fast and accurate.
Reader continues, “We strive to complete all jobs on the first visit on the customer’s premises, so we equip each engineer with a comprehensive stock, specialist equipment and parts tailored to the systems in their area. This minimises downtime and completely eliminates the need for the customer’s vehicle to visit a depot to take its place in a queue for routine maintenance or remedial work. All appointments and updates are confirmed by email or text to ensure all concerned are fully informed at all stages.”
Innovation is a key part of the GAH business and has been throughout the company’s 25-year history. GAH prides itself on finding business solutions for customers of all sizes. Their dedication to innovation has seen many enhancements including reduced system weights, reduced noise pollution and electrically driven solutions, attracting a prestigious RAC industry award. Today GAH are actively working with refrigerant manufacturers to introduce more environmentally friendly refrigerants. They are introducing new controllers to reduce fuses and relays, ease installation and monitor hours run on components with the incorporation of telematics. New heat-cool systems for pharmaceutical use, that enable vehicles to heat and cool simultaneously in two compartments, maintaining temperatures from -25°C to 25°C, have been developed and are operating with great success.
“It is certainly exciting times for GAH”, Reader concludes, “we are looking forward to the next 25+ years as we continue to work with our customers to deliver pioneering refrigeration solutions to meet their ever-changing requirements. We are proud of our success and now look forward to developing our business in Europe as well.”